Last modified: 04/26/2025
Introduction
"SakuraSkinEssentials " is committed to your satisfaction. If you have purchased digital/hard goods/subscription from SakuraSkinEssentials and are unhappy with the product received, you may be eligible for a refund/partial refund if requested within 30 days of the original purchase date.
Refunds of Hard Goods:
To be eligible for return and refund, the following steps must be taken:
Refund must be requested in writing by contacting support@sakuraskinessentials.com
Request of refund must be made within 30 days of the original purchase date
Hard goods must be returned to SakuraSkinEssentials immediately, according to the instructions you will receive once contacting support@sakuraskinessentials.com as directed in step 1.
The item(s) must be unused and returned in the original packaging, in like-new, or re-sellable condition, as determined in SakuraSkinEssentials sole, reasonable discretion.
Non-returnable Items:
Certain products are deemed non-returnable due to hygiene considerations. These items, which may include personal care products, undergarments, and specific health-related goods, cannot be accepted for return once opened or used, ensuring customer safety and maintaining strict hygiene standards. We appreciate your understanding regarding this policy.
Refunds of Digital/Subscription Based Goods:
To be eligible for a refund on any digital/subscription based goods, the following steps must be taken:
Refund must be requested in writing by contacting support@sakuraskinessentials.com
Request of refund must be made within 30 days of the original purchase date
SakuraSkinEssentials is committed to its consumers, and while we stand by our policy as written above, we also want to understand how we can resolve the dissatisfaction and better understand how we can serve you. Please contact SakuraSkinEssentials at support@sakuraskinessentials.com for any questions related to our policy, or simply to let us know how we can help.
SakuraSkinEssentials
Atmodas Bulv., Liepaja
Kurzeme, Latvia 3414
support@sakuraskinessentials.com
www.sakuraskinessentials.com
